Connect with guests wherever they are
HudiniGX is an interactive, guest-facing omni-channel platform. Enabling hotels to streamline operations, increase revenue and elevate guest experience across a wide range of channels.
Web App
It’s got all the plus points of a mobile app, minus the downloads. Guests can connect to the web version of the app using any browser and streamline their stay.
Kiosk
Say goodbye to the front desk with self-service kiosks. Guests can now check-in and generate their room keys, or check-out and leave feedback, within minutes.
Chat
Guests can interact with hotels via social media and instant messaging apps, while hotels can send guests bespoke offers, payment links and feedback reminders.
Mobile App
The downloadable app helps guests control and customize every aspect of their stay through their mobile phones or tablets. It’s the most seamless guest experience platform ever!
IPTV
The in-room TV is now more than just a TV. It’s also an interface through which guests place room service orders, watch content from their personal streaming accounts, and more.
In-room Tablet
Replace the umpteen menus and remote controls in guest rooms with a sleek, single-point interface for all hotel services and room controls.
Improve guest satisfaction
By tailoring content to each guest, they can enjoy a hyper-personalized experience that drives higher engagement and satisfaction.
Personalized upsells
Increase revenue through dynamic upselling opportunities by pushing relevant offers based on guest preferences at key moments of their stay.
24/7 communication
Boost operational efficiency and guest satisfaction with chatbot agents available whenever guests need assistance.
Features
Anywhere. Anytime. On any device
HudiniGX is designed with the guest in mind. Connecting every touchpoint from check-in to check-out across a wide range of channels.
Dynamic upselling opportunities
Optimize revenue without the manpower. By using AI and data, HudiniGX can understand guest preferences and offer personalized offers to fit their needs.
Skip the check-in queues
Elevate your guests experience before they arrive. Reduce wait times by allowing guests to check in digitally from the convenience of their own device.
Streamline operations for better service delivery
HudiniGX is synced with the hotels management and back-office systems, making internal processes as seamless as the guest-facing ones.
The hotel stay that’s designed by your guests
Check-ins that can be completed even before guests arrive. Room ambience that’s adjusted to individual preferences. Curated F&B menus, and housekeeping that’s scheduled according to the guest’s convenience. HudiniGX doesn’t just put guests at the center of the hospitality experience, it puts them in charge of it.
Multifunctionality, powered by 100+ integrations
HudiniGX is the only guest engagement platform your hotel needs. By partnering with over 100 of the top companies in hospitality technology, we’ve augmented the platform with advanced APIs for every functionality including reservations, digital access, in-room services, and payments.
FAQs
HudiniGX is an interactive, AI-powered hospitality platform that’s designed to help hotels improve guest experience and revenues. It’s built using proprietary technology and features APIs from 100+ leading tech companies that drive hotel operations across the globe. Apart from making the guest’s stay more connected and convenient, HudiniGX also leverages AI and data to personalize suggestions that result in more curated stays for guests and higher revenues for hotels.
HudiniGX is designed around the guest, acting as a digital concierge that anticipates and fulfills their needs from the minute they book their stay. It enables online check-ins, acts as a digital door key, and helps guests personalize their room’s ambience. Guests can browse and order from in-room dining menus via the platform, and also customize their orders; they can schedule housekeeping at their convenience, seek assistance from the AI-powered multilingual chatbot, access hotel information and city guides, make payments and check-out. Finally, HudiniGX also requests feedback on the stay and credits points if the guest is a member of the hotel’s loyalty program.
HudiniGX is powered by data and we give it the utmost priority. Our aim is to enhance guest experience while ensuring that all data generated by guest-hotel interactions are kept secure and privacy is ensured. To this end, all of our solutions are SOC2, ISO, GDPR and PCI-compliant. Additionally, we do not store any guest information on our platform, and transfer all data to the hotel’s servers.
Absolutely! The web app version of HudiniGX can be accessed via a web browser and offers most of the functionalities of the mobile app.
No, you can pick and choose the channels that best suit your hotel’s requirements. Of course, you could go live with all the channels simultaneously as well. HudiniGX is a flexible solution that’s channel-agnostic, so that hotels can enhance guest experience no matter which mode they use.
Certainly. Our solutions use an API-first approach, so that Hudini experiential services and solutions can be deployed on your existing channels.
Yes. Hudini is one of the most comprehensive yet versatile platforms in the industry and the modules can be customized according to your hotel’s requirement. Please contact our team for more information.
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