Empower your staff with a seamless digital platform
Boost staff efficiency and streamline operations with one centralized dashboard designed for all hotels.
Faster check-ins
Achieve a smooth and efficient check-in process with our assisted check-in tool, reducing wait times and increasing guest satisfaction.
Enhanced data and reports
Equip your team with the insights they need to make informed decisions through our reporting dashboard, delivering valuable data at their fingertips.
Increase upsell revenue
We provide the tools to allow hotels to drive upselling opportunities without the manpower.
Features
Enables decision-making on the go
Staff Connect is a mobile-friendly assistive tool that’s integrated with your hotel’s backend systems, giving staff access to the latest information whenever they need it.
Boosts revenues with AI-based recommendations
With Staff Connect, staff can review a guest’s profile and preferences prior to an interaction, and utilize AI-powered business insights to suggest the perfect add-on or upgrade.
Unifies communication channels
Your teams can view and promptly respond to any communication sent by guests - via email, chat, text or in-app messaging - on a single, easy-to-use dashboard.
Balances standardization and localization
Hotels can deploy SOPs at scale globally, while still enjoying enough flexibility to accommodate unique local and property-specific protocols.
Controls access and protects data
Using entitlement management, Staff Connect helps hotels define not just who has access to operational and guest data, but also the specific types of data that they’re privy to.
Integrations
Staff Connect isn’t just synced with multiple hotel management systems for seamless operations; it’s also preloaded with integrations from leading companies in hospitality technology, empowering staff with the most advanced tools and up-to-the-minute reports.
Fuelled by data, driven by AI.
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FAQs
Hudini Staff Connect can be integrated with every back-office system at a hotel. This includes PMS, POS, CRM and any software system that powers front desk operations, housekeeping, in-room services, retail, online payments, as well as restaurant and spa bookings.
Data is essential to the smooth functioning of Staff Connect, so we take every precaution to keep it safe. Firstly, Hudini Staff Connect uses entitlement management to ensure that only staff with the necessary clearance can access guest and operational data. This can be controlled based on department, seniority and also at a property level. Moreover, our solutions are SOC2, ISO, GDPR and PCI-compliant, so hotels are assured that their data is protected using the most advanced global protocols.
Yes, and quite easily. Staff who have clearance can switch between the dashboards of different properties, gaining a bird’s eye view of operations. The platform also enables staff to drill down and review departmental dashboards as well as individual guest profiles. All of this can be done within a few clicks and on a single interface.
Engage, Elevate.
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