Press Release May 5th 2020: The Mayfair and Londoner, part of The Edwardian Hotels London, selects Hudini & Hudini Secure digital guest enablement platform including Hudini Secure, a newly released module that provides hotels and guests with instant access to the health and hygiene related information needed to feel Secure pre, during and post their stay in a COVID-19 world.
London 7th May, 2020: Hudini, the leading guest and property engagement digital platform, is pleased to announce that Edwardian Hotels London has selected Hudini to provide a suite of guest engagement services across their properties, including the iconic May Fair Hotel and their new Londoner Hotel in Leicester Square.
The multi-year agreement includes Hudini’s latest product release, Hudini Secure which is a top priority considering the current importance of COVID-19 globally. Secure has been developed to quickly integrate with existing housekeeping platforms which enables hotel operators to provide instant, on-demand health and hygiene updates to protect their guest’s and team member’s well-being in public and high touchpoint areas throughout their stay.
Iype Abraham, Commercial Development Director, The Edwardian Hotels London commented, “At Edwardian Hotels London our mission, particularly in these unique times remains clear and that is to be a world-leading, globally recognized brand that delivers exceptional standards of service, first-class accommodation and guest-centric facilities. To achieve this in a post-COVID world, we will continue to work hard to meet and exceed the exacting standards and demands of our guests for cleaner and safer accommodation, whilst providing a controlled and safe working environment for team members.”
“Hudini, thanks to its SaaS delivery, rapid implementation, native APIs and data-driven management applications and tools is clearly the market leading platform of choice for The Edwardian Hotels London. Deploying Hudini will help our operational teams access the information needed to meet with our service delivery commitments in this new low touch, low contact, socially distanced world. For our guests, Hudini provides them with up-to-date services and facilities information as well as insights and access to information relating to our commitment to providing them with the highest standards of cleaning and sanitization possible before, during and after their stay giving them the comfort needed to choose The Edwardian Hotel London as the venue of choice for their business and leisure travel,” explained Iype Abraham.
Hudini is a market leading digital enablement platform that connects the three stages of a guests’ journey – pre-stay, during and post-stay with the three core areas of operation – front, middle and back offices – by delivering valuable data, user driven insights, services and value creation throughout the entire client lifecycle and value chain. Hudini’s cloud-hosted applications are simple to deploy and designed to seamlessly integrate easily with existing infrastructure, connecting with existing platforms and applications via native middleware and message bus application, a wide selection of preconfigured API’s and native data storage and mining tools.
Hudini CEO Prince Thampi commented, “We are delighted to have been selected by one of the most innovative hotel chains in Europe as they continue their transformational journey by investing in the market leading technologies to digitally enable their properties. Hudini enables guests to instantly access a wide range of value-added services available via their mobile and in-room devices. Hudini native guest and property data driven aggregation tools allow operators to quickly deliver, retrieve and display essential information directly to their guests and employees throughout their venues and beyond”
“As part of our implementation, Hudini Secure will clearly display the important information necessary to help guests and team members feel secure in these hygiene conscious, low contact and socially distanced times.”
Hudini is a SaaS platform which is multi-tenant by design, highly scalable and secure. Hudini delivers a wide range of services as well as multilingual content via the cloud. The Hudini middleware applications and API’s quickly and easily connect with most of the leading hospitality platforms available today helping to quickly redefine your guests’ experience with smart, personalized solutions thus enabling extremely high levels of low touch, low contact customer engagement and satisfaction across the entire client value chain via mobile devices, TV’s, tablets, and wearables.