The Leaders in Hospitality Awards, hosted by Hotel & Catering, celebrates the industry’s most innovative and influential contributors. This year’s event was hosted at Sofitel the Palm and was a
As sustainability becomes a necessity in hospitality, hotels are rethinking how everyday operations impact both guests and the planet.
The growing complexity of hotel operations is prompting new approaches to how teams manage time, tasks, and guest needs.
Drawing on her experience at Hudini, Nikita Jones discusses the real obstacles behind seamless hotel tech integration and adoption.
Looking ahead to 2025, hospitality trends point toward change in how experiences are designed and delivered.
The hospitality industry, encompassing lodging, recreation, entertainment, food, and beverage services, witnessed rapid evolution in 2024. This dynamic sector adapted to technological advancements, shifting consumer preferences, and the aftereffects of
We sat down with Ajay Arora, CIO, to ask him about the most common hesitations and questions he hears from hoteliers when they are considering implementing new tech solutions in
Introduction The hotel industry has witnessed a remarkable transformation with the growing dependence on technology across various departments. Innovations that were merely concepts a few years ago are now being
In hospitality, AI and human personnel aren’t entangled in an either-or relationship. Instead, their roles are complementary. AI can empower hotel staff with data-backed insights that help them improve services
Loyal guests aren’t just great for your brand, they’re great for business. A study by Harvard Business School demonstrates just how effective guest retention can be at reining in costs. Incredibly, increasing customer retention
